Unknown Device has not been configured. Tried different USB ports, new cable, reinstalled driver twice, nothing – like it does not exist. Brother needs to fix whatever it is that is stopping their scanner from being properly configured. I did that but the scanner is still not detected and as a result that is not a fix. Main Features Small, compact design – Measuring 1.
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I already let Brother know – have no heard back from them. Maximum number of scanned pages per day xsmobile be used to compare designed durability between like Brother products. Download a file from the “Downloads” section and save it to Windows 8 computer.
To start the conversation again, simply ask a new question. I also plugged the machine into a Windows 7 machine and it was detected, so the USB cable and the scanner itself at least should not be considered ‘dead’ or anything like that.
FAQs & Troubleshooting | DS | Others | Brother
Brother acknowledged that they are seeing this problem in Mavericks, but also said they have no suggestions for me other than wait for an update from them. Reply Helpful Thread reply – more dsmonile Link to this Post. I swear it works. I have a document that is printed on both sides; can the unit scan both sides simultaneously?
I just did it. I’m using Windows 8. Test Promo Learn more about Brotther Support. When I tried to scan the document, it is not feed properly and it jams or seems to feed from one side.
Nov 4, 3: Getting organized has never been so simple. I am scanning documents smaller than letter size, such as receipts, and they all come through with a black background 600 Windows.
I’m in the same position and hope we can find an answer soon.
I did install the Driver, then I calibrated the scanner and then installed presto. Brother needs to fix whatever it is that is stopping their scanner from being properly configured.
I finally got a response from Brother. That’s all I did. Oct 31, 4: Ask a question Reset. Tried different USB ports, new cable, reinstalled driver twice, nothing – like it does not exist. Products for Business Products for Home. User profile for user: In order to best assist you, please use one of the channels below to contact the Brother support team. The scanner is connected but it will not feed paper or do anything else. I cannot install or reinstall the scanner driver using the DVD that came with my Brother scanner.
Fast scanning — Scans up to 5 pages per minute in monochrome mode dpi.
Just install the one which comes in the CD and after that tell it you just want to scan something and for some reason is going to use the dsmobi,e even if its not detected. When I press the “Scan” on my scanning software, I receive an error message that reads: Best for quick xsmobile with: Nov 4, 7: How does one manually remove a driver like that from OS X?
For maximum scanner life, it is best to choose a scanner with a daily duty cycle that exceeds your scanning requirements. Best for help with: