The Virtual Agent is currently unavailable. Solution and Diagnostic Data Collection. Modify your browser’s settings to allow Javascript to execute. Please try again shortly. This process can take several minutes depending on the number of warranties being checked.

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If you have not already tried to replace the cartridge to resolve this issue, replace the problem cartridge now. The Virtual Agent is currently unavailable. Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart or leave fibers.

HP Officejet All-in-One Printer | HP® Customer Support

Warranty withdrawn refurbished product: Remove one of the cartridges and place it offjcejet a piece of paper with the nozzle plate facing up. This tool applies to Microsoft Windows PC’s only. This product was designated to be returned to HP. Select your desired files and a list of links will be sent by email.

HP Officejet All-in-One Printer Drivers

Please wait while we process your request. This product cannot be identified by Serial Number alone. If the issue has not been resolved by the preceding steps, either the printer or the problem cartridge is defective.


Download list – Download multiple files at once View, edit and download your entire list of software and drivers here. The Virtual Agent is currently unavailable.

Product has been exchanged: Clean distilled, filtered, or bottled water. This product was sold by a third party. Please try again shortly. Examine both cartridges, even if the streaks are only one color, because streaks in black ink are commonly caused by fibers and debris stuck to the bottom of the tri-color cartridge.

This product was sold by a reseller. Would you like to view the product details page for the new product? See your browser’s documentation for specific instructions. Replace the problem cartridge. No software or drivers are available for this product with the selected offifejet system. Is my Windows version bit or bit? If you do clean the other cartridge, use fresh cleaning material.

Only clean the cartridge if you see debris or buildup. Slide the cartridge back into the correct slot. Operating System – Windows 7, Windows 8, Windows foficejet. I don’t see my operating system.


HP Officejet J6480 All-in-One Printer

The swab should be only slightly damp. If the print quality of the page is good, stop here. Please try again shortly. Tap water might contain contaminants that could damage the cartridge.

HP Officejet 4308 All-in-One Printer Product Information

Please enter a Product Number to complete the request. Javascript is disabled in this browser. Any warranty support needed would be completed by the third party that sold the product.

Do not use platen cleaners or alcohol to clean the cartridge contacts.